Shipping policy

What are the shipping times ?

We need 1 to 3 business days to process your order. Once your order has been processed, delivery typically takes 5 to 10 business days.

What are the shipping costs ?

We offer free shipping, regardless of your order total.

What should I do if my delivery is delayed ?

No worries. Minor delays can occur due to upcoming holidays or public holidays when postal and delivery services may not be operating. Sometimes, shipping can also take longer than expected because of customs clearance.

Which countries do you ship to ?

We ship worldwide.

I received a damaged item. What can I do ?

Simply email us a photo of the damaged item at info@by-originals.com, and we will do our best to help you.